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Veteran-owned · Huntsville & Madison, Alabama (256) 957-7988

Managed IT & cybersecurity for North Alabama businesses

IT that holds up when it matters.

Red Diamond keeps the systems of established Huntsville and Madison businesses running, secured, and documented — with a local team that answers for the work.

(256) 957-7988

Free, about 90 minutes.

01 Managed IT
02 Cybersecurity
03 Backup
04 Compliance support
05 Onsite service

A note from the owner

Running a business in Huntsville or Madison is hard enough without technology getting in the way. I'm Dan Altman, owner of Red Diamond Information Services, and I help local businesses keep their technology secure, reliable, and working the way it should.

My job is to give you one less thing to worry about — whether that means protecting your business from cyber threats, supporting your employees, improving unreliable systems, or helping you make better technology decisions as your company grows.

You shouldn't have to become an IT expert to run your business. You just need someone local you can call who understands your company and is invested in keeping it moving forward.

Dan Altman, owner and founder of Red Diamond Information Services.
Dan Altman — Owner & Founder

01 The problem

Six questions most owners can't answer about their own IT.

If your provider installed something two years ago and nobody has checked it since, you don't have IT management. You have equipment. These are the questions we answer in writing, on a schedule, for every client.

01 Are backups actually working?
02 Are employees protected?
03 Are computers being patched?
04 Is Microsoft 365 configured securely?
05 Is the network documented?
06 Who is responsible when something goes wrong?

02 A closer look

What unmanaged IT actually costs.

Six unanswered questions add up to real money: hours lost to workarounds, a deadline missed while someone waits on a reboot, and risk nobody has priced. Dan walks through where that cost hides and why it rarely appears on an invoice.

03 Practice areas

Managed IT Day-to-day ownership of your systems: monitoring, patching, and helpdesk handled by technicians who already know your setup when you call. One provider, one point of accountability, predictable monthly cost. Managed IT Services Helpdesk for every employee Patch and update management Workstation and server monitoring Microsoft 365 administration Vendor coordination Onsite visits when needed
Cybersecurity Protection sized to your actual risk, not a product bundle. We close the gaps attackers use against small offices — stolen passwords, unprotected email, local admin rights — and give you written evidence of what's in place. Cybersecurity Endpoint detection and response Email and phishing protection Multi-factor authentication rollout Account and access reviews Employee security training Incident response planning

Also part of the engagement

Backup & Recovery Restore-tested backups with a known recovery time. Microsoft 365 Secure tenant configuration, licensing, daily support. Network Management Firewalls, switches, and Wi-Fi under change control. Compliance Support Controls and evidence mapped to your requirements.

04 What verified looks like

Checks on a schedule, results in writing.

Verification is the part most providers skip because nobody asks for it. It's the reason our clients can answer an insurer, an auditor, or a client security questionnaire without scrambling.

Network equipment installed and managed by Red Diamond Information Services.
Step 01 Check We run the test rather than read a dashboard: restore from the backup, pull patch status by device, open the firewall config.
Step 02 Verify The result is measured against a written standard, so passing means something specific and a gap has a name.
Step 03 Document You receive the result in writing on a set cadence — the record you hand an insurer or auditor without scrambling.
Monthly Backup restore test, patch status
Quarterly Microsoft 365, firewall, admin access
Ongoing Network and systems documentation

Every check, its cadence, and what you receive

What we verify Cadence What you receive
Backup restore test Monthly Restore result and recovery time
Patch and update status Monthly Coverage summary by device
Microsoft 365 security settings Quarterly Configuration baseline report
Firewall configuration and firmware Quarterly Change log and review notes
Administrator accounts and access Quarterly Access review with removals
Network and systems documentation Ongoing Current runbook for your office

05 Who we serve

Offices where downtime has a cost and records have rules.

Established businesses, typically 10 to 50 employees, holding sensitive client or patient information and answering to someone — a regulator, an insurer, or a client's security review.

Healthcare

At stake

Patient records, HIPAA exposure, and clinical systems that can't wait.

What we handle

PHI-safe backups, access controls, and audit-ready documentation.

Dental

At stake

Imaging and practice management software the whole day runs on.

What we handle

Vendor coordination, chairside uptime, and protected patient data.

Law Firms

At stake

Client confidentiality and filing deadlines that don't move.

What we handle

Matter security, controlled access, and dependable uptime.

Professional Services

At stake

Client trust, and security reviews that gate new work.

What we handle

Consistent systems across engagements and evidence on request.

06 Local service

We're in North Alabama, and we drive to you.

Remote support handles most of the work. But a failed switch, an office buildout, or a machine that won't come back up needs someone in the building — so we come, instead of escalating you to a queue in another time zone.

Onsite coverage

Huntsville
Madison
Madison County
Morgan County
Downtown Huntsville, Alabama.
Huntsville, Alabama

07 Why Red Diamond

We don't just install technology. We verify it, document it, and stand behind it.

Verify

We restore from your backups, confirm patches landed, and check security settings against a written standard — then send you the result. A backup nobody has restored is a guess.

Document

Your network, accounts, licenses, and vendors are written down and kept current. It's yours: if you ever leave us, you leave with the documentation in hand.

Stand behind it

One local team owns the outcome, and the owner of the company is reachable. Nothing gets handed to a call center that has never seen your office.

08 The IT Second Opinion

Ninety minutes, free, and not a sales consultation.

Bring us whatever is on your mind. We review it, tell you plainly what we would do differently, and put it in writing. If your current setup is in good shape, we'll say so — either way you have an outside opinion on record.

An onsite technology consultation in a healthcare office.
A second opinion, onsite.

Bring us any of these

  • Your current IT environment
  • A concern nobody has answered for you
  • Your current provider's work or contract
  • Your security posture and backup setup
  • An upcoming project, office move, or audit

Get an IT Second Opinion.

About 90 minutes. No cost, no pitch.

Get an IT Second Opinion (256) 957-7988